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How To
Win At Telephone Interviews
For the more hotly
contested jobs in the market it's not unusual for the first round of
interviews to be over the phone. This can be an uncomfortable
experience for even the best-trained job seekers.
The reasons are numerous
- you are often in the middle of something else when you ring, you
may be out and about on your cell phone so can't hear them properly.
Maybe you're tired. All of these factors and more can contribute to
the stress of the situation. So when there is a chance of a
telephone interview a game plan is essential. Here, then, are
5 tips to help you get the upper hand when it comes to telephone
interviews.
1) Use Your Cell Phone
I would suggest carrying
out your telephone interview on your cellphone. There are several
reasons for this. Firstly, you're unlikely to miss the call. You
always want to be interviewed then and there if possible. You stand
out as a professional and reduce the chances of an interviewer
finding someone so good they don't bother calling you back.
Secondly most cell phones
have caller id so you can see the incoming call.
That way you can make an
educated guess as to whether it is a potential interview or not.
Answering your phone while half asleep, when you expect it to be
your girlfriend, while at a bar etc. are all unwise moves.
If you see a number
calling that you don't recognize, compose yourself, quickly find
somewhere quiet and answer it politely and professionally. "Good
morning, John speaking". Much better than a slurred "Yeah?" while
out at a bar!
Lastly, as soon as they
ring off you can save the number into your phone for the next time
they call.
2) Sleep Business Hours
If you're currently
unemployed or work shifts you may sleep some funny hours. You may
have days off during the week. You may not get to bed till late etc.
Most telephone interviews
will be carried out between 9 and 5 on a weekday so ensure you're as
free and ready as possible at that time. Don't sleep till 1pm and
miss the call. Don't go to a baseball match where the crowd is so
loud you can't think when they call.
Outside of those hours,
do what you like.
3) Do Your Research
Try to get some ideas on
the job. Keep the advert and any research you do so that when they
*do* call you can open your folder and you've got essentially a que
card to help keep your mind focused.
4) Maintain Your Poise
Voice coaches suggest
standing up (or even walking around) and physically forcing yourself
to smile will make your voice sound friendly, warm and energetic.
You can get excited. You can use your hands to talk. Just don't sit
in a heap with a frown on your face. A telephone interview is a
performance, so make it good! Your interviewer will notice how
different you sound to all the other people they have rung so far
that day - and that's a good thing!
5) Build Rapport
Wherever you can, try to
build rapport with the caller. Simple often works. Here's an example
of how the conversation might go if you put some effort in...
- Good morning, John
speaking. - Hello John, this is Natasha calling from XYZ Inc. I've
been looking over your resume and I wondered if you had a few
minutes to spare so we can have a chat about it? - Sure Natasha. Now
is fine. How's your day going so far? - Not too bad actually John -
thanks for asking.
And so on. Instant
rapport. Natasha will remember you. You leveled with her. You were
as interested in her as she is in you. And people love to talk about
themselves - so use this to your advantage.
Make the most of these 5
points and you will certainly prove to be a cut above the rest and
should have some real successes with telephone interviews.
--------------------------
By: Richard Adams - Richard Adams is the
famous author behind this year's runaway success known as
http://www.howtomakeagreatresume.com
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